Maintenance Service
Web site maintenance made easy...because you don't have to worry about it
Site Maintenance Service

We think having a website should be a tool for your business, not a distraction from your business. Updating content and adding features to your website are an important part of keeping your business active on the web. You can do it yourself, but you have a business to run. Let us maintain your site so you can focus on what's more important to you - your business. Our maintenance package makes it extremely easy to keep your site up-to-date and we also keep your social media sites active by updating your Facebook page and Twitter account.

What is included?

Since we do not want to have any gray areas, we want to make sure you understand what we can and can't do as part of the package. Here are the list of things that are included:

  • Update content on your website. If you want to add any text to any page or create a new page by using an existing page as a guide, we can do that for you.
  • Add images or other rich-media content. If you would like us to add an image, a PDF, or even a flash movie, including embedding your content from YouTube, Vimeo, or other publicly accessible video content site, we can do that for you.
  • Update Facebook page. If you have an existing Facebook page, we can update the status and post items on it for you.
  • Update Twitter messages. If you have an existing Twitter account, we can add public tweets for you. Just know that Twitter does have a character limit, so keep that in mind when telling us what you want us to tweet about.
  • Manage email accounts. If you would like to create, edit or remove email accounts for you, we can! For domains that are hosting on our servers, we can create new account, edit passwords or email space quotas or remove email accounts for you.
  • Install web applications. If you would like us to install one (or more) of 50+ web applications for you, we can.
  • Purchase and install secure certificate. If you would like to get a secure certificate purchased and installed for your site, we can do that for you. A secure certificate is highly recommended (almost required) if you want to run an e-commerce store on your site, so take us up on our promise and get one today! We even include a static IP address if you want a certificate installed.
  • Domain name After the initial registration/transfer, the domain name will be renewed for you as part of the package, as long as your account stays up-to-date.
What isn't included?

If the above list of item sounds pretty extensive, that's because it is! We go above and beyond any hosting provider and back it up with a clear set of guidelines on what we can and can't do as part of our package. As such, here are the items that are not included:

  • (Re)Design your site. If you need a new site or just need your existing site freshened up or spruced up to look newer, we would have to price out the request.
  • Create images and rich-media content. If you want us to create a new image or rich-content media like PDF or video, that is not included with the package, but we can price out the request and do the work for you.
  • Create a Facebook or Twitter account. If you don't have a Facebook page or Twitter account, we don't create one for you, unless you want us to for an additional cost. We think if you're involved in this step, you'll have a better understanding of what you're getting into so you can better utilize our services.

And that's it! We take care of everything else!

What's next?

Once you've created an account just submit a support ticket with what you want us to do and we'll take care of the rest! Feel like submitting a ticket is too much work? Just send us an email - help@likerock.com.

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